Refund policy

ALL SALES ARE FINAL, UNLESS YOU PURCHASE SEEL RETURN ASSURANCE AT CHECKOUT

You can purchase Seel Return Assurance at checkout if you want the option to return and receive a refund for eligible items. 

If Seel Return Assurance is not purchased for eligible items in your order, then your order is FINAL SALE. 

You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here.  You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, reach out to info@phenixboutique.com so that we can evaluate the issue and make it right.